Free Book*: Crucial Conversations: Tools for Talking When Stakes are High *One FREE book per organization. You can order additional copies of Crucial Conversations for $15.00 per copy (including shipping & handling). Items marked with * are Required Personal Information Name: *   Title: * Company / Organization: * Address: * City: * State: *  Zip Code: *  e-mail Address: * Telephone Number: * FAX Number: Comments: Items marked with * are Required Southam Consulting & Vital Smarts Southam Consulting has partnered with Vital Smarts to provide evaualation and training tools and resources to get you headed in the right direction.

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