The U.S. Energy
Industry was flying high in the 1970s. Prediction of increased demand
spanned ambitious projects for sustained, long-term growth. But
the early 1980s ushered in an abrupt dose of reality. To adjust
to the decline in demand, the energy industry was forced to make
significant changes. Accelerated growth was reversed. Downsizing
became the primary focus for those who wanted to stay competitive.
Downsizing has dangers, however, and many companies were stripping
themselves of muscle contributing to their demise.
To meet this
challenge, the STAR process (STrategic Alignment of
Resources) was developed by Kurt Southam and his associates.
The results of STAR were first realized in a multi-plant manufacturing
company in the energy industry. The STAR process has subsequently
been used in several different types of industries including manufacturing,
process, service and health care.
The STAR process
is a systematic, step-by-step, highly participative approach. Beginning
at the top with key decision makers, the process is then cascaded
to all levels and employees to identify and improve activities under
their control. These improvements involve better utilizing their
resources and creating tighter alignment with the strategy and mission.
A primary goal is to have all employees view their role in the organization
as "I have a mission first.a job second." The STAR addresses both
the hard and tangible aspects of the organization (strategy, structure
and systems), and the less tangible but important aspects (staff,
style, skills).
Organizations
that are serious about translating good intentions into effective
and productive habits of increased responsibility and accountability
resulting in higher levels of discretionary effort will benefit
from STAR! The bottom-line results noted above did not happen via
wishful thinking. STAR delivers!
The process
works with large complex organizations as well as smaller companies
with few employees.
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